Shipping & Delivery
Fasshaa® ships from Adelaide, within Australia only.
For international orders and trade/wholesale enquiries please contact us at hello@fasshaa.com
Shipping cost is calculated at checkout.
Processing Times:
- Orders will be dispatched via Australia Post on weekdays.
- Tracking information is sent via email within one day of the item being shipped.
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
Australian Delivery times: https://auspost.com.au/
Additional Information:
If a change of address is made directly with your local post office or Australia Post, Fasshaa® will not be held responsible for any loss or misdelivered parcels. Requests for a change of address must be made directly with Fasshaa via our customer care team prior to your order being shipped.
A $15 redelivery fee will apply for the following reasons:
- Entering an incorrect address at checkout, causing your order to be sent back to us.
- Not picking up your item from the post office or courier depot, causing your order to be sent back to us.
If you have any questions, please email our customer care team at hello@fasshaa.com
Fasshaa® is not responsible for lost or stolen packages or packages delayed in transit.
Public Holidays:
- Shipping days do not include weekends or national public holidays.